Testimonials from customers

 

We are very pleased to receive customer feedbacks from United States of America, United Kingdom, Australia, New Zealand, Korea, Malaysia, and Hong Kong for our hotel reservation service and China Travel Services.


Hi Lowel,

Thanks very much for your excellent service, I am impressed and very satisfied.

Yes, I will definitely engage your company's services in the future and recommend
it to my friends too.


Regards
Diana

 


"Our thanks to you for all the co-operation and very good service in all our bookings and changes.  Should we decide ! to once again travel in your direction we have great confidence that you can provide any and all services we would need.

 Happy holidays............Martha and Robert Rodriguez"

>> Dear Lowel,
>>
>> Thank you so much for your arrangement!
>>
>> It was a good surprise to me that I could get a refund because of my
> short
>> notice
>> cancellation! I did not think I could get it.
>>
>> Your service from the first contact was really nice and made me very
>> much satisfied. I used several agencies to book the hotels, but you
>> are the best one.
>> I will contact to you for future arrangement.
>>
>> Thanks, again, and best regards,
>> Mayumi
>>


Dear Lowel,

Thank you so much for all your patience and efforts on our behalf. You provide such a wonderful service. The Nikko will be our last night in Japan and will be memorable, I'm sure, because of your hard work. We will be taking an 8 am flight out of Kansai on the 18th. Thanks to you, we will be able to make our flight will the least amount of hassle.

More importantly, my mother immigrated to the United States from Hineno, a few minutes away from the Kansai Airport in 1917 when she was 12 years old. We plan to visit her relatives there and tell them of my mother's recent passing at the age of 99. My son and grand daughter will also be able to see where my mother was born.

Thank you again for everything.

Most sincerely,

Shizuko Arakawa

 


"Colin,

I am extremely impressed with your personal service and support. The next time I come to Hong Kong, I will make my reservations again through OrientalTravel.
Thanks for your outstanding service.

Sincerely
Mike Snoderly
FPO, USA."



" I want to thank Eliza for prompt and excellent service. I will recommend Oriental Travel Service.

Scott Lacy"

 


"Dear Colin,

Just finished a four night stay booked through yourselves and had a great time in Hong Kong, beautiful place!!!

Thanks for your help and assistance with the reservation.

I will definatly recommend Oriental Travel to friends visiting the Far East in future.

Excellent Service deserves recognition.

Many thanks

James Gilmour.
Dubai"

 


"Dear Kitty,

I am now back from China and Hong Kong and want to thank you for your assistance and service.

All the arrangements you made were in perfect order and we enjoyed our stay at the Royal Garden Hotel in Hong Kong. The hotel was able to accommodate us in two adjoing rooms which worked out beautifully.

I will recommend your web site and services to others.

Appreciatively,

Lori Moline
Minneapolis MN, USA"

 


"Dear Kitty and Eliza,

Thank you so much for the assistance you have given me while in China - it has made my trip hassle free and more enjoyable. I shall be recommending you to my friends.

Best Wishes.

Damian Cullen
London, U.K."

 


"Hi Colin,

That's great, you are very helpful!! I will definitely be recommending Oriental Travel. The prices are much more reasonable than booking directly with the hotel.

Thank you again!

Regards,

Arlene O'Driscoll
Technical Development Engineer
Eircell, Sandyford, D18."

 


"Hi, Colin,

Thanks again for everything and your reliability is most assuring.

You know what, I was pleasantly surprised with a hotel upgrade and the room is wonderful.

Thanks again
Teh
Malaysia"

 


"Dear Colin

Thank you for the email and I have just faxed through the credit card authorisation.

I very much appreciate all the assistance you have provided to myself over the last few days in securing accommodation and appropriate travel arrangements for my business trip. The constant communication with yourself via email has meant that I have felt totally confident in all transactions and I will most certainly use your services in the future as well as recommend you to fellow travellers to China.

Thank you once again for the excellent service.

Kindest regards

Simon Smuts-Kennedy
SALES MANAGER"
New Zealand


"Colin,

Thanks for everything..... I did get your message when I checked into the Regal Hotel in Hong Kong. I got here very late and did not wanted to call you so late. Everything worked out fine as you have put in your effort. I want to thank you again for all your help.

Takecare!

Harold K. Chang
Korea"


"Mr. Yau,

It is my pleasure to give an extraordinary comment for what you & your team have done so tremendously to help me solve the recent situation I encountered due to a customer error. Your prompt service and attention to details is greatly appreciated. I'm glad that I now have a contact to keep in mind when I do my travels. I will surely CONTACT you FOR all my travel NEEDS.

Take care!

Sincerely,

Marjorie Gonzales
San Francisco, USA."

 


"I am more than happy to thank you for your wonderful reservation during this high season. It won't be successful without your solid connection. I further feel confidence with OrientalTravel.

Best regards,

Alan Sung
Guam, U.S.A"



"Your ability to provide a customer with that right blend of efficiency and courtesy is to be commended. I have rarely seen, in this era of apathy and absence of positive responses to customers, a facility steeped in the definition of the very word: SERVICE.

I will surely recommend you to others travelling to Asia.

Mike Madden
Australia"

 


"The service team at Orientaltravel.com are miracle workers. They were very courteous, helpful, prompt, thorough and knowledgeable in assisting us in reserving hotels, boats, planes, etc. at affordable prices on our trip to China during Chinese New Year.

Thanks to them I was able to create my own agenda and rest easy knowing I had all my traveling essentials covered.

Bret Bessac
Maui, U.S.A."

 


"I think the Century harbour was a great hotel. I would definitely stay there again. It was worth far more than what I paid for it. If I come back to Hong Kong again I would use your service as it was very personalized, and obviously obtained a good rate for me.

Thank you for your help.

Andrew Melling
United Kingdom"

 


"Thanks very much for your help with the Empire reservation. It turned out to be the best hotel I stayed at in Hong Kong and at a very good rate. I'll definitely use your service the next time I'm in town.

Best regards,

Isaac Deutsch
New York,U.S.A."

 


"I got your site from Netvigator and your prices are quite competitive with the others. Your services are quite good, thanks.

Regards.

Michael Wong
Hong Kong"

 


 

You are welcomed to send us your feedbacks and comments, or suggestions on our customer service. Please kindly click Contact Us to send us your comments.

Thank you.

Customer Service
OrientalTravel.com